FAQ Page

1. How to place an order?

You can browse our products on our official website, select the items you need, click “Add to Cart,” and then follow the prompts to complete the checkout.

2. What products do you offer?

We offer a variety of office supplies, including file boxes, pen holders, and laptop stands. These products are designed to improve your work efficiency and comfort.

3. How do I pay for my order?

We accept various payment methods, including credit cards, debit cards, and other electronic payment methods. All transactions are processed through a secure payment system.

4. How much is the shipping cost? How long does delivery take?

Shipping costs depend on your location and order amount. Orders are usually shipped within 1-3 business days. The specific delivery time will depend on the logistics company.

5. Can I cancel my order?

Once an order is placed, it is considered confirmed. We support cancellation requests in special circumstances, but you will need to contact us promptly for specific situations.

6. What should I do if I receive a damaged product?

If you receive a damaged or defective product, please contact us within 7 days of receiving the goods. We will assist you with exchanges or refunds.

For any other questions, please feel free to contact our customer service team. We are happy to assist you!